Question 1

Does everyone need to wear socks while visiting?

Accepted Answer

Yes! We require that any visitor that enters our play space wear socks, no shoes allowed in the play area. Shoes CAN be worn in the cafe area and bathrooms. We want to keep our floors as clean as possible for the little ones! Children's socks must have grippers on them. We do sell grip socks  and adult socks if you forget yours!

Question 2

What age is your playground for?

Accepted Answer

We Focus on Ages 1–8
For the safety of our youngest guests, and to preserve a calm and enjoyable experience for everyone, our space is intentionally designed for children ages 1–8.

Older siblings are welcome to join as helpers for their younger siblings. We ask that they use our equipment as intended and play in a way that is safe and respectful of other guests. If an older child is unable to play safely with younger children, they may be asked to take a break. To keep everyone safe, rough play is not permitted.

Question 3

Do you limit the number of children playing?

Accepted Answer

Yes. We have a set amount of children allowed to play at one time. We want everyone to feel safe and uncrowded so there will be times when we must limit entry. We highly recommend doing a reserved time slot if you plan to visit us during our busiest times (weekday mornings and weekends). If we are at capacity, we have a wait list system.

Question 4

Do you allow outside food and drink?

Accepted Answer

Absolutely! We ask that you not bring in peanut or tree nut products. Also, since we serve amazing coffee, we ask that you leave your coffee at home and come try ours! Please keep all food/drink in the designated cafe space and wash hands before playing at our play cafe. Please keep food simple, no LARGE family-style meals, no crock pots or large serving containers of food without a party reservation. No cake or ice cream without a birthday party reservation.

Question 5

Can you accommodate food allergies?

Accepted Answer

As a fellow food allergy family, we will do our absolute best to accommodate your family’s food allergy. We have handwashing stations as well as sanitizing wipes available for all eating spaces. Food is only allowed in the cafe area. We also do not serve peanut or tree nut products in our cafe (except for hazelnut syrup in some coffees by request only). We ask that everyone wash their hands before returning to play to keep everyone safe and healthy! Please contact us for additional accommodations.

Question 6

Can we have a birthday party at The Busy Bee?

Accepted Answer

Yes! All birthday parties must be held and and hosted in our party rooms. Please see our party page for details on what packages we offer and to fill out the form if you're interested in hosting your event at our cafe! We also do private events such as baby showers, business meetings, and more! We DO NOT allow birthday celebrations without a birthday reservations. This includes cake, presents, balloons.

Question 7

Do you offer play passes?

Accepted Answer

Yes, play passes are great for families who may live a little further away but still want to save some money. They can be purchased in packs of 4 or 8 and can be applied to any child. These expire after 1 year!

Question 8

How long can we play for?

Accepted Answer

Your admission is valid for the entire day! There is no time limit. You can exit and re-enter as well. If we are at capacity, you might be required to wait a short time to re-enter.

Question 9

Can we drop off our child to play?

Accepted Answer

No, we do not provide childcare. Children must be supervised at all times in our facility.

Frequently Asked Questions

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