FAQs

Yes! We require that any visitor that enters our play space wear socks, no shoes. Shoes are welcome in the cafe area. We want to keep our floors as clean as possible for the little ones! Children's socks must have grippers on them. We do sell grip socks if you forget yours!

We don't have a strict age limit on our play space. We do think ages 1-10 will like our space the best though. Older and younger children are permitted as long as they are playing appropriately with our equipment and other guests. No rough play will be permitted!

Yes. We have a set amount of children allowed to play at one time. We want everyone to feel safe and uncrowded so there will be times when we must limit entry. We highly recommend doing a reserved time slot if you plan to visit us during our busiest times (weekday mornings and weekends). If we are at capacity, we have a wait list system.

Absolutely! We ask that you not bring in peanut or tree nut products. Also, since we serve amazing coffee, we ask that you leave your coffee at home and come try ours! Please keep all food/drink in the designated cafe space and wash hands before playing at our play cafe. Please keep food simple, no LARGE family-style meals, no crock pots or large serving containers of food without a party reservation. No cake or ice cream without a birthday party reservation.

As a fellow food allergy family, we will do our absolute best to accommodate your family’s food allergy. We have handwashing stations as well as sanitizing wipes available for all eating spaces. Food is only allowed in the cafe area. We also do not serve peanut or tree nut products in our cafe (except for hazelnut syrup in some coffees by request only). We ask that everyone wash their hands before returning to play to keep everyone safe and healthy! Please contact us for additional accommodations.

Yes! All birthday parties must be held and and hosted in our party rooms. Please see our party page for details on what packages we offer and to fill out the form if you're interested in hosting your event at our cafe! We also do private events such as baby showers, business meetings, and more! We DO NOT allow birthday celebrations without a birthday reservations. This includes cake, presents, balloons.

Yes, play passes are great for families who may live a little further away but still want to save some money. They can be purchased in packs of 4 or 8 and can be applied to any child. These expire after 1 year!